IT Professional

We are seeking a skilled and ambitious IT professional to fill this role.

This entry-level position is ideal for candidates with 2 to 3 years of experience in IT administration, assisting in maintaining the company's IT infrastructure, supporting end-users, and ensuring smooth IT operations.

Main Responsibilities:

• IT Support: Provide first-level technical support to employees for hardware, software, and network issues.
• System Maintenance: Assist in the maintenance of computers, servers, and networking equipment.
• Software Installation: Assist in installing and updating software across the company's systems.
• Troubleshooting: Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
• Data Backup: Help ensure regular data backups and contribute to the company's data security efforts.
• Documentation: Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
• Network Support: Assist in monitoring and maintaining the company's local area network (LAN) and internet connectivity.
• Security Monitoring: Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.

Requirements:

• Education: Bachelor of Science degree is mandatory.
• Experience: 2 to 3 years of experience in IT support or administration is required.
• Basic Knowledge of:
• Windows and/or Linux operating systems.
• Network concepts (e.g., IP addresses, DNS, routers, switches).
• Hardware components (e.g., computers, printers, servers).
• Office productivity software (e.g., Microsoft Office, Google Workspace).
• Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude.
• Communication: Good verbal and written communication skills to interact with non-technical staff.
• Team Player: Ability to work well in a team and follow instructions.

Benefits:

• Opportunity to work on various projects and develop new skills.
• Collaborative and dynamic work environment.
• Chance to grow professionally and take on additional responsibilities.