Business Analyst for ERP Systems
2 months ago
Job Summary
ScaleneWorks seeks a skilled Business Analyst for ERP Systems to join its team. This role will be responsible for ensuring that business solution requirements are met by coordinating activities of functional areas or of department account leads.
Key Responsibilities
- Work with team members and BPC Lead to provide high-quality specifications for complete end-to-end project delivery.
- Escalate issues and recommend adjustments.
- Maintain records of account-specific application problems and try to resolve them.
- Identify and research process changes or adjustments and escalate accordingly.
- Collaborate with senior team members in coordinating communications between lines of service (LOS) and clients to ensure integration of new, enhanced, and existing applications meets client specifications.
- Provide support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
- Ensure delivery of projects meets client and company expectations and needs.
Requirements
- Any graduation and/or post-graduation degree.
- Bachelor's degree in business administration, engineering, information systems, or a related field preferred.
- Three or more years of support services or project or program experience.
- Experience working with the technology industry.
- Experience working with company products and operating systems.
- Experience working with computer systems and their use.
- Basic accounting skills.
- Qualitative deliverables.
- Analytical and problem-solving skills.
- Interpersonal skills to interact with customers and team members.
- Organization and time management skills.
- Communication skills.
- Ability to work independently and as part of a team.
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