Senior Documentation Manager

6 days ago


Bengaluru, Karnataka, India Oracle Full time
Job Description

Job Title: Senior User Assistance Manager

Job Summary: We are seeking an experienced Senior User Assistance Manager to lead our technical documentation team in creating and maintaining high-quality documentation for our IAM platform.

Key Responsibilities:

  • Lead and manage a team of technical writers responsible for creating and maintaining technical documentation.
  • Define and implement documentation standards, guidelines, and best practices to ensure consistency and quality.
  • Collaborate with cross-functional teams to gather technical information and insights for documentation purposes.
  • Develop and maintain documentation project plans, schedules, and resource allocation to meet deadlines.
  • Conduct regular reviews and audits of existing documentation to identify areas for improvement.
  • Stay current with industry trends and regulatory requirements related to IAM and security documentation practices.

Requirements:

  • Bachelor's degree in Technical Writing, Computer Science, or related field.
  • Proven experience managing a technical documentation team, preferably in IAM or cybersecurity.
  • Strong understanding of IAM concepts, authentication protocols, and security best practices.
  • Excellent communication skills and ability to translate complex technical concepts into clear documentation.

About Oracle: Oracle is a global leader in enterprise software and cloud computing. We are committed to helping our customers succeed in a rapidly changing business environment.



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