Cybersecurity Cash Collections Specialist

4 weeks ago


Bengaluru, Karnataka, India Palo Alto Networks Full time
Your Career at Palo Alto Networks

We are seeking a highly motivated Collections Analyst III in our Bangalore, India office who is excited to join a high growth company. This role is a key member of the Global Credit and Collections team within Palo Alto Networks.

Your Impact

  • Full collections responsibility for an assigned portfolio of accounts
  • Global coordination of processes with the team in the US
  • Establish excellent relationships with assigned customer portfolio to ensure future payment compliance
  • Schedule and host conference calls with customers and support primes as needed
  • Drive customer account reviews with management
  • Take actions to encourage timely payments
  • Resolution of discrepant invoices, reconciling and matching debits/credits
  • Partner cross-functionally with Accounts Receivable, Business Units, Sales, Tax and IT departments to resolve collection matters
  • Monitor accounts to identify past due balances
  • Ensure compliance with SOX 404 key controls


Qualifications and Experience

  • Bachelor's degree in Accounting or Finance or related area with 5+ years experience or 6+ years of related experience in lieu of a degree (high tech company experience preferred) or equivalent military experience required
  • Experience with SAP ERP
  • Business acumen that affords you proficiency in business writing and speaking in English - if you know other languages, that would be a plus
  • Excellent communication skills (written and oral)
  • Critical thinker with a risk-based approach mindset and strong problem-solving skills
  • Ability to build relationships across multiple functions and implement new processes
  • Strong organizational skills with the ability to manage competing priorities and execute with accuracy and efficiency
  • Intermediate to advanced Excel skills required
  • Proficiency in Google Suite a plus
  • Proficiency in GetPaid a plus


About the Team and Company

Our Credit & Collections team is a global team with personnel in the US and India. We partner closely with Accounts Receivable, sales, order fulfillment, revenue, and other operational stakeholders to ensure timely customer payments. If you have a passion for customer service, want to enhance your collections experience, and seek to be part of a team that is solving challenging problems – this is it.

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