IT Infrastructure Expert

2 days ago

Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

As a seasoned IT infrastructure professional, you will oversee the day-to-day operations of our Wintel environment, encompassing servers, virtualization platforms, and associated technologies. This role involves collaborating with vendors and cross-functional teams to deliver business-as-usual services and infrastructure projects, ensuring secure, compliant, and efficient IT operations.

Key Responsibilities
  • Manage global Wintel operations (Windows & Linux, Virtualization, File Servers and related ecosystems) in partnership with service providers.
  • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth.
  • Govern patch compliance, performance optimization, and infrastructure hardening.
  • Review, standardize, and drive continuous improvement of operational tasks and guidelines.
  • Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions.
  • Architect and implement infrastructure solutions for new business requirements.
  • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades.
  • Ensure proper documentation and technical sign-off for infrastructure change implementations.
  • Maintain compliance with internal controls, GxP, and InfoSec policies.
  • Conduct periodic review of EOL/EOS platforms and define decommission strategies.
  • Track and resolve audit findings, document evidences, and support RCA processes.
  • Mentor and develop Wintel L2/L3 team members and assess skill readiness in line with service providers.
  • Collaborate with application, security, and compliance teams for cross-functional initiatives.
  • Govern SLAs, KPIs, and deliverables of infrastructure service partners.
  • Lead operational governance meetings with service providers and track performance metrics.
  • Govern asset lifecycle and Wintel server license compliance across environments.
  • Maintain an up-to-date CMDB and ensure accuracy for DR/BCP planning.

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