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System Reliability Engineer

1 month ago

Pune, Maharashtra, India Fulcrum Digital Full time
About the Role

Overview

Fulcrum Digital is seeking a highly skilled System Reliability Engineer to join our team. As a key member of our digital transformation and technology services team, you will play a critical role in ensuring the reliability and performance of our production environment.

Key Responsibilities

  • Plan, manage, and oversee all aspects of a Production Environment
  • Define strategies for Application Performance Monitoring, Optimization in Prod environment
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time
  • Support deployment of code into multiple lower environments
  • Design, develop and standardize Monitoring and Alerting mechanism for the supported applications
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
  • Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Ability to share knowledge and explain processes and procedures to others
  • Share knowledge and mentor junior resources
  • Able to perform on-call duties on a rotational basis
  • Occasional off hours work required

Requirements

Must Have

  • Linux
  • Shell Scripting - Basic / good to have
  • ITIL / ITSM
  • SQL -
  • Application Troubleshooting
  • Any Cloud knowledge / experience - Basic / good to have
  • Any Monitoring tool (Preferred Splunk/Dynatrace)
  • Jenkins - CI/CD - Basic / good to have
  • Groovy Scripting/Yaml - Good to have
  • Git basic/bit bucket - Good to have
  • Ansible/Chef - Good to have

Good To Have

  • Even Framework architecture

Benefits