
Lead Enterprise User Experience Specialist
2 days ago
This is an opportunity to spearhead the end-to-end design strategy for consolidating two major Financial Services domains into a unified Adobe Experience Manager (AEM)-based platform.
Key Responsibilities:
- Strategic UX Leadership : Define the consolidated UX vision, ensuring it aligns with business goals, technical requirements, and user needs. Establish success metrics such as engagement uplift, design-to-development accuracy, and component reuse rate. Anticipate scalability requirements including white-labeling, localization, and personalization strategies.
- Design System Ownership : Architect and govern a production-ready design system comprising 100+ responsive components, enterprise-grade templates, and micro-interaction guidelines. Define design tokens, responsive breakpoints, and component variants with complete documentation and version control. Maintain a scalable design library ensuring consistency, extensibility, and reusability across multiple teams.
- Team Leadership & Governance : Lead a distributed team of UX/UI designers by setting standards, conducting reviews, and mentoring at both senior and mid-levels. Build best-practice playbooks including style guidelines, naming conventions, versioning, and workflow governance. Ensure design reviews are rigorous, focusing on accessibility, usability, and brand compliance.
- Stakeholder Engagement : Act as the primary liaison for executive and legal stakeholders. Facilitate design workshops, executive presentations, and large-scale design critiques to build consensus. Manage stakeholder feedback systematically, turning large volumes of input into clear, prioritized design backlogs.
- Cross-Functional Collaboration : Partner with AEM architects and front-end leads to validate component feasibility and scalability. Provide detailed Figma specifications, annotated redlines, and developer-ready assets to ensure smooth handoffs. Collaborate with QA teams to validate builds against high-fidelity designs across devices, browsers, and performance constraints.
- Accessibility & Inclusivity : Conduct end-to-end WCAG 2.1 AA accessibility audits covering color contrast, semantic markup, keyboard navigation, and screen-reader workflows. Embed accessibility standards into design artifacts and provide remediation strategies where gaps are found. Champion inclusivity by ensuring designs work seamlessly for diverse user groups and assistive technologies.
- Data-Driven Design & Quality Assurance : Define and track KPIs such as engagement uplift, design-to-development accuracy, and component reuse rate. Conduct continuous QA/UX audits to identify gaps and improve design quality over time. Analyze user behavior metrics (Heatmaps, Clickstreams, GA4) and use findings to iterate and enhance designs.
We seek a Bachelor's or Master's degree in HCI, Interaction Design, Industrial Design, or a related field, along with 9+ years of progressive experience in UI/UX design leadership across large-scale enterprise or agency environments. Proficiency in Figma, Sketch, Adobe Creative Cloud, and prototyping tools is essential, along with a deep understanding of component-driven design systems and strong hands-on experience with WCAG 2.1 AA accessibility audits and remediation.
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