Data-Driven Operations Professional

2 weeks ago

Tiruchi, Tamil Nadu, India beBeeOperations Full time
Job Title: Data-Driven Operations Professional

We are seeking a highly skilled and motivated individual to join our team as a Data-Driven Operations Professional. This is an exciting opportunity to drive business growth by leveraging data analytics, project management, and continuous improvement techniques.

About the Role

The ideal candidate will have 3-5 years of experience in leading operations, projects, and continuous improvement programs. They will be responsible for executing GBS Operational Excellence Program in GCC, working closely with GCC FIN-OPS MANCOM and Tower leadership team.

  • Develop and implement Ops Excellence Governance framework to drive key projects and deliver on 1YP-3YP plans.
  • Identify process gaps and improvement opportunities in overall Ops processes and implement solutions using Project management methodologies.
  • Drive various Ops routines such as Shared Communication Meet, Battle of Towers, RTO governance, NPS, Target Management, Ops RnR, Ops Events, Stakeholder visits, Engagement initiatives, etc.
Key Qualifications

To succeed in this role, you will need:

  • Bachelor's or Master's degree in economics, Business Administration, Engineering or relevant Functional background.
  • High attention to detail, ability to dissect data and problems analytically, presentation skills, change management, E2E project management, cross department collaboration, strong English written and verbal communication skills, expert-level MS Excel, Word, and advanced PowerPoint skills.
Why Join Us?

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a talented team that is passionate about delivering exceptional results.

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