Financial Control Specialist

2 weeks ago

Mumbai, Maharashtra, India FedEx Full time
Job Description

Job Title: Financial Control Specialist

Job Summary: We are seeking a highly skilled Financial Control Specialist to join our team. The successful candidate will be responsible for providing day-to-day Ship to Collect system support to the EU & AMEA region, developing and managing processes and metrics to ensure optimal departmental service performance, and leading and managing functional initiatives and projects to deliver planned results within a specified timeframe.

Key Responsibilities:

  • Provide day-to-day Ship to Collect system support to the EU & AMEA region.
  • Develop and manage processes and metrics to ensure optimal departmental service performance.
  • Lead and manage functional initiatives and projects to deliver planned results within a specified timeframe.
  • Lead system resolution and defect management with system applications owners.
  • Define and execute systems test plans.
  • Build own and departmental capabilities to provide expert advice on complex or unique issues.
  • Collaborate with senior and regional leadership and other functional teams to deliver superior customer service while maintaining efficiency.
  • Drive development and adoption of new technologies and digital solutions to optimize support desk performance and processes.
  • Collaborate with technology teams to implement systems that enhance performance and resilience.

Requirements:

  • Experience with the deployment of software, digital platforms, and advanced technological solutions.
  • Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions.
  • Capable of addressing complex operational challenges, demonstrating innovation and performance excellence.
  • Nurtures and maintains a functional culture of openness and respect to ensure compliance issues are discovered, disclosed, and addressed.
  • Can collaborate with and engage with all stakeholders to ensure desired results are realized.

What You Can Expect:

  • A challenging but rewarding work environment.
  • Opportunities to advance through internal promotions, job rotations, training, and leadership programs, and cross-functional projects, where applicable.
  • Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
  • Health and wellness, employee assistance, and rewards and recognition programs.
  • Special employee discounts on shipping, travel, and more.
  • A place to enjoy constant change, growth, and progress in your career.

About FedEx:

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day, FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

About Our Culture:

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

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