
Quality Assurance Manager
2 days ago
The role involves overseeing the entire defect lifecycle, from initiation to resolution. This includes leading daily triage calls with stakeholders from various teams, ensuring clear minutes and actions are documented, and managing escalations when necessary.
Maintaining the integrity of the defect database is also a critical aspect of this position. This involves adhering to established guidelines and processes for updating defect statuses. In addition, developing weekly defect status reports and trending reports is essential to identify areas for improvement.
The successful candidate will be responsible for identifying opportunities for process and tool improvements to enhance defect prevention and resolution times. This will involve working closely with the QA Testing and Release Change Management teams to maintain awareness of new code changes, ongoing automation test results, and new defects.
This is an exciting opportunity to make a meaningful impact on our organization's quality assurance efforts. As a Quality Assurance Manager, you will have the ability to drive change and contribute to the success of our team.
Requirements:
- Excellent communication skills, both written and verbal
- Ability to lead and steer defect management meetings
- Good working knowledge of software development lifecycle and agile methodologies
- Experience working in high-pressure environments with strong time management and prioritization skills
- Technical understanding of End-to-End TELECOM products or OSS/BSS architecture
Benefits:
- Opportunity to work on high-priority projects
- Chance to collaborate with cross-functional teams
- Professional growth and development opportunities
Others:
Our organization values diversity and inclusion. We welcome applications from candidates with diverse backgrounds and perspectives. If you are passionate about quality assurance and want to join a dynamic team, we encourage you to apply for this exciting opportunity.
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