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IT Operations Manager

1 month ago


SrinagarAnywhere in IndiaMultiple LocationsMetros Talent Pro Full time
Job Profile: IT Manager

We are seeking an experienced IT Manager to oversee all aspects of our IT infrastructure operations and strategy.

Key Responsibilities:

  • Monitoring daily operations, including server hardware, software, and operating systems.
  • Defining the IT infrastructure strategy, architecture, and processes.
  • Overseeing the annual IT budget and ensuring cost-effectiveness.
  • Efficient and accurate IT asset management.
  • Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
  • Evaluating technology risks to develop a network disaster recovery plan and backup procedures.
  • Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies.
  • Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations.
  • Ensuring high availability and acceptable levels of performance of mission-critical host computer resources.
  • Cooperating with Internal Audit Management to improve the management system generally.
  • Remaining up to date with advances in technology and industry best practices.
  • Analyzing business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Supporting the implementation, development, and maintenance of InfoSec & Cyber Security policies, standards, and guidelines in alignment with applicable laws, common security frameworks, and leading practices as per organizational requirements.

Required Skills:

  • Masters/bachelor s degree from an accredited institution, with a degree preferred in Computers, IT, or a related field. Advanced degree preferred.
  • At least 4+ years of relevant experience.
  • Excellent verbal and written communication skills.
  • Past experience must demonstrate exposure to all major operational and strategic IT infrastructure matters in an IT/ITES/Tech organization.
  • Ability to handle systemic issues, monitor system performance, assist audits, and resolve ongoing issues with urgency.
  • Strong leadership abilities, capable of developing and guiding teams with minimal supervision.
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, Data Centres, etc.
  • Technology certifications including but not limited to Infosec, Microsoft, VMware, Cisco, etc.
  • Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMware, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Endpoint Protection, wireless LAN, Citrix, etc.
  • Excellent project management skills and the ability to prioritize effectively.
  • Experience in developing and maintaining policies, procedures, standards, and guidelines.
  • Flexibility in traveling as and when needed, both domestic and overseas.
  • Strong logical and analytical skills.
  • Self-driven with the ability to work under pressure.
  • Able to work independently or as part of a team.