Senior Quality Improvement Specialist

2 days ago


Chennai, Tamil Nadu, India myGwork Full time
Drive Scalable Continuous Improvement Initiatives

The OPTIMA team at Amazon seeks an experienced Senior Quality Improvement Specialist to drive scalable and streamlined continuous quality improvement initiatives across processes.

We enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed.

Key Responsibilities:

  • Develop insights and eliminate defects in quality that affects business metrics
  • Work collaboratively across partner teams to solve problems
  • Develop data-driven approaches to rapidly identify opportunity areas and trends at scale

BASIC QUALIFICATIONS:

  • 2+ years of program or project management experience
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Able to prioritize in complex, fast-paced environment

PREFERRED QUALIFICATIONS:

  • Knowledge of Lean principles and DMAIC methodology
  • Experience in MS Access and SQL

Salary Estimate: $120,000 - $180,000 per year



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