Senior Quality Improvement Specialist
2 days ago
The OPTIMA team at Amazon seeks an experienced Senior Quality Improvement Specialist to drive scalable and streamlined continuous quality improvement initiatives across processes.
We enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed.
Key Responsibilities:
- Develop insights and eliminate defects in quality that affects business metrics
- Work collaboratively across partner teams to solve problems
- Develop data-driven approaches to rapidly identify opportunity areas and trends at scale
BASIC QUALIFICATIONS:
- 2+ years of program or project management experience
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Able to prioritize in complex, fast-paced environment
PREFERRED QUALIFICATIONS:
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
Salary Estimate: $120,000 - $180,000 per year
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