
Lead User-Centered Experience Designer
2 days ago
We are seeking a seasoned designer to lead the design and delivery of user-centered experiences that drive digital transformation and innovation. You will collaborate closely with cross-functional teams to translate complex business needs into intuitive, effective, and delightful user experiences.
Main Responsibilities:
- User & Customer Journey Visualization: Collaborate with product teams to map and visualize user/customer journeys.
- UX Research & Evaluation: Lead and execute UX research methods including user interviews, contextual inquiry, A/B testing, usability testing, and heuristic evaluations.
- Agile & Cross-Functional Collaboration: Work closely with Product Owners (PO), Agile teams, and stakeholders to prioritize user stories and features.
- Customized Design Solutions: Propose and implement tailored design approaches based on contextual user needs and business constraints.
- AI & Emerging Tech Adaptation: Adapt and evolve UX best practices to suit AI-driven products and intelligent environments.
Key Skills & Expertise:
- User Research & Usability Testing
- Interaction Design & Wireframing
- User Journey Mapping & Customer Experience Strategy
- Prompt Engineering (UX & AI standards)
- Design Thinking & Design Strategy
- Agile Methodologies & Stakeholder Management
Requirements:
- Bachelor's or Master's degree in Design, UX Design, Interaction Design, Human-Computer Interaction, or a related field.
- Professional UX design experience, preferably in complex technology-driven environments.
- Proven track record of delivering impactful user experiences.
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