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IT Problem Solver

3 weeks ago

Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Technical Support Specialist Role

We are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support, troubleshooting issues, and assisting with desktop computers and general information technology needs.

Job Summary:
  • Provide Technical Assistance: Timely and effective technical assistance to employees and clients, resolving issues related to desktop computers and general information technology needs.

This role involves analyzing and resolving complex technical problems, working closely with the development team to identify and implement solutions. You will also handle help desk support queries, ensuring that IT-related issues are resolved promptly to maintain seamless operations.

If you have a passion for delivering exceptional IT support and a drive to stay ahead of the curve, we want to hear from you

Requirements:
  • Technical Expertise: Proven expertise in technical support and troubleshooting, with a strong understanding of desktop computers and general information technology concepts.
  • Help Desk Experience: Significant experience in handling help desk support queries, with a proven track record of resolving complex technical issues.
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to think critically and develop creative solutions.
  • Communication Skills: Excellent communication skills, with the ability to interact effectively with employees and clients.
Preferred Qualifications:
  • AI, Software Development, Cloud Solutions: Experience in AI, software development, and cloud solutions is a plus.
  • Bachelor's Degree: A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.