Cloud Integration Strategy Leader

4 days ago

Delhi, Delhi, India DBSync Full time

We are seeking a highly skilled Cloud Integration Strategy Leader to join our team at DBSync. This is an exciting opportunity to lead the implementation strategy for our clients, partnering across the organization to deliver optimal experiences.

The ideal candidate will be a thought leader with excellent communication and interpersonal skills. They will have demonstrated success in leadership roles, driving efficiency and high performance in delivering software solutions to clients.

As a Cloud Integration Strategy Leader, you will be responsible for managing, coaching, and mentoring our implementation team. You will work closely with cross-functional teams to deliver results and ensure high customer satisfaction.

This is a challenging role that requires strong analytical and problem-solving skills, as well as the ability to influence and collaborate with stakeholders at all levels. If you are passionate about cloud integration and have a proven track record of success in leading implementation teams, we encourage you to apply.

About the Role:

The Cloud Integration Strategy Leader will play a key role in driving our implementation strategy forward. The successful candidate will have experience in customizing Salesforce or Microsoft Dynamics and integrating these systems with other applications. They will also have hands-on experience in SAAS product implementation and delivering multiple and complex projects.

Key Responsibilities:

  • Manage and coach the implementation team
  • Accountable for customer satisfaction during and post-implementation
  • Ensure excellent usage of product capabilities before handing over to the Support team
  • Review all Implementation project plans, identify and mitigate risks, and work with project managers/Leads to manage them closely for successful Go Lives
  • Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings
  • Build and provide direction to project teams, create and foster communication among team members
  • Manage Kick-off Meetings
  • Responsible for efficient and appropriate resource allocation
  • Ensure the team has all required competencies and is well-trained
  • Capture and manage project risks and issues and associated mitigation strategies
  • Utilize analytical skills to make critical decisions and recommendations to solve project-related problems
  • Sets the implementation strategy considering timelines, impacts, and risk
  • Helps address implementation roadblocks, remove obstacles, or other constraints
  • Provide high-level guidance and recommendation to clients about implementation and integration procedures to add the greatest value for the client
  • Provide an escalation point for issues that may arise throughout the implementation period
  • Formulates proposals for new systems, procedures, and/or processes
  • Acts as a liaison with subsidiary management and staff to resolve issues as needed

Requirements:

  • 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects
  • Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role
  • Team Management experience
  • Excellent oral and written communication skills
  • Should be proficient in client interactions

Salary Estimate: $120,000 - $180,000 per year (depending on location and experience)

Location: Bangalore (Remote)

Shift Timings: U.S. Shift (06:30 PM IST to 03:30 AM IST)

Why Choose DBSync?

We go beyond offering just a job; we provide a platform for your career growth, learning, and success. Here's why you should consider joining our team:

  • Growth Opportunities: We offer a wide range of opportunities for career advancement and professional development.
  • Collaborative Environment: We believe in the strength of collaboration at DBSync. Our inclusive and diverse workplace encourages employees to share ideas, work together on projects, and support each other in reaching common objectives.
  • Leading Training Programs: We invest in our employees' success by providing access to top-notch training and development initiatives.
  • Comprehensive Benefits: Along with competitive pay, DBSync provides a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more.

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