
Computer Systems Technician
2 days ago
Job Description
- Operating System Support: The Desktop Support Engineer will be responsible for the installation and configuration of operating systems across various devices.
- Hardware Support: This role involves assembling, upgrading, and troubleshooting computer hardware to ensure optimal performance.
- Software Support: The engineer will install, configure, backup, and troubleshoot standard applications including MS Outlook.
- Network Support: Responsibilities include the installation and troubleshooting of network printers; VPN and firewall configuration.
- Security: Ensuring the security of company assets through BitLocker encryption, antivirus updates, and virus protection management.
- Active Directory Management: The engineer will manage user account creation, password resets, group policy updates, and access control within the Active Directory.
- Remote Support: Providing remote assistance for software and system-related issues to end-users.
- Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.
Required Skills and Qualifications
- Technical Skills: Proficiency in installing, configuring, and troubleshooting operating systems, hardware, and software applications.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with end-users and technical teams.
- Problem-Solving Skills: Ability to analyze and resolve complex technical issues in a timely manner.
- Organizational Skills: Strong organizational skills to manage multiple tasks and prioritize work assignments.
Benefits
- Competitive Salary and Benefits Package: A comprehensive compensation package that includes salary, benefits, and opportunities for growth and development.
- Professional Development Opportunities: Regular training and professional development opportunities to enhance technical skills and knowledge.
- Collaborative Work Environment: A dynamic and collaborative work environment that fosters teamwork and innovation.
Others
The Desktop Support Engineer will play a critical role in ensuring the smooth operation of our IT infrastructure. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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