Senior Software Engineer

2 weeks ago

Hyderabad, Telangana, India UnitedHealth Group Full time
Job Title: Senior Software Engineer - ITSM Operations Lead

At UnitedHealth Group, we are seeking a highly skilled and motivated Senior Software Engineer to lead our IT Service Management (ITSM) operations team. As a key member of our dynamic IT team, you will be responsible for overseeing the day-to-day operations of our ServiceNow ITSM platform, ensuring efficient incident and problem management, and leading the triage process for critical issues.

Key Responsibilities:
  • ServiceNow ITSM Operations: Monitor system health, performance, integrations, and usage to identify and resolve issues proactively and manage environment refreshes.
  • Incident and Problem Management: Lead the triage process for critical incidents, coordinating with relevant teams to ensure timely resolution.
  • Continuous Improvement and Development: Identify opportunities for process improvements and automation within the ITSM framework.
  • Leadership/Communication: Coordinate training sessions on ITSM, key changes/problem resolutions, learnings, and other topics to educate and enhance the team's skills and knowledge.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 4+ years of experience in IT Service Management.
  • 2+ years experience in ServiceNow ITSM modules and functionalities.
  • 2+ years experience with Agile methodology and ceremonies.
  • Proven experience in incident and problem management, including leading triage efforts.
  • Solid understanding of ITIL processes and best practices.
Preferred Qualifications:
  • ITIL Foundation certification.
  • Additional ServiceNow certifications (e.g., CIS-ITSM).
  • Proven excellent problem-solving and analytical skills.
  • Solid communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

  • Senior Software Engineer in Test

    2 weeks ago

    Hyderabad, Telangana, India Coupa Software Full time

    Unlock Your Potential at CoupaCoupa is a leading provider of spend management solutions, and we're seeking a talented Senior Software Engineer in Test to join our team. As a key member of our quality engineering team, you will play a critical role in ensuring the quality of our software products.ResponsibilitiesEstablish and maintain quality engineering...

  • Senior Software Engineer in Test

    1 week ago

    Hyderabad, Telangana, India Coupa Software Full time

    Coupa Software is seeking a skilled Senior Software Engineer in Test to join our team. As a key member of our quality engineering team, you will be responsible for establishing quality engineering, automation testing, and continuous integration practices with an emphasis on back-end APIs and systems integration. Your expertise in leveraging a wide variety of...

  • Senior Software Engineer in Test

    2 weeks ago

    Hyderabad, Telangana, India Coupa Software Full time

    About Coupa SoftwareCoupa is a leading provider of spend management solutions, dedicated to helping businesses unlock their full potential. Our mission is to empower customers to do well and do good, anchored in our shared belief that we are smarter together.Job SummaryWe are seeking a highly skilled Senior Software Engineer in Test to join our team. As a...

  • Senior Software Engineer in Test

    6 days ago

    Hyderabad, Telangana, India Coupa Software Full time

    Coupa is seeking a talented Senior Software Engineer in Test to join our team. As a key member of our quality engineering team, you will be responsible for establishing quality engineering, automation testing, and continuous integration practices with an emphasis on back-end APIs and systems integration.Key Responsibilities:Establish quality engineering,...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India SoftxAI Technology Private Limited - Software & AI Solutions Full time

    Job Title: Senior Software EngineerLocation: HyderabadCompany: Softxai Technology Private LimitedWe are seeking a skilled and motivated Senior Software Engineer to join our growing team at Softxai Technology Private Limited. As a Senior Software Engineer, you will contribute to building high-performance, scalable applications while ensuring best practices in...

  • Senior Android Software Engineer

    7 days ago

    Hyderabad, Telangana, India CygnusPro Software Solutions Pvt. Ltd Full time

    Job Title: Senior Android Software EngineerJob Summary:We are seeking a highly skilled Senior Android Software Engineer to join our team at CygnusPro Software Solutions Pvt. Ltd. The ideal candidate will have a strong background in Android development, with a proven track record of designing and building advanced applications using Java and Kotlin.Key...

  • Senior Software Developer

    7 days ago

    Hyderabad, Telangana, India Paccore software Full time

    Job Title: Senior Software DeveloperJob Description:We are seeking a highly skilled Senior Software Developer to join our team at Paccore Software. The ideal candidate will have a solid foundation in C# and SQL Server, with a strong understanding of .NET web framework, including ASP.NET, ASP.NET MVC, .NET Core, Web API, LINQ, WCF, HTML, JavaScript, jQuery,...

  • Senior Software Engineer

    18 hours ago

    Hyderabad, Telangana, India Medtronic Full time

    Job Title: Senior Software EngineerWe are seeking a skilled Senior Software Engineer to join our team.Key responsibilities include:Design and develop software applicationsCollaborate with cross-functional teamsEnsure high-quality software delivery

  • Senior Software Engineer

    1 week ago

    Hyderabad, Telangana, India New Relic, Inc. Full time

    Senior Software Engineer - Job DescriptionAt New Relic, we're looking for a skilled Senior Software Engineer to join our team in India. As a Senior Software Engineer, you will be responsible for building, maintaining, and scaling Go clients and projects, as well as contributing to New Relic's infrastructure development.Key Responsibilities:* Build and...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India ValueMomentum Full time

    About ValueMomentumValueMomentum is a leading provider of technology solutions for the insurance industry. Our team of passionate engineers thrives on tackling complex business challenges with innovative solutions.Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our Engineering Center in...

  • Senior Software Engineer

    18 hours ago

    Hyderabad, Telangana, India truteam software solutions Pvt. Ltd Full time

    Job Description:We are seeking a skilled Senior Software Engineer to join our team at "{company}".The ideal candidate will have a strong background in full-stack development and a passion for building scalable and efficient software solutions.The role will involve working closely with our cross-functional team to design, develop, and deploy software...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India Qualcomm Full time

    Job Title: Senior Software EngineerQualcomm is seeking a highly skilled Senior Software Engineer to join our team. As a Senior Software Engineer, you will be responsible for designing, developing, and implementing software solutions for our audio and video products.Key Responsibilities:Design and develop software solutions for audio and video...

  • Senior Software Engineer

    1 week ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: Senior Software EngineerAbout the Role:We are seeking a highly skilled Senior Software Engineer to join our team at ServiceNow. As a Senior Software Engineer, you will be responsible for designing, developing, and deploying high-quality software solutions that meet the needs of our customers.Key Responsibilities:Design and develop software...

  • Senior Software Engineer

    6 days ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job Title: Senior Software EngineerJob Summary:We are seeking a highly skilled Senior Software Engineer to join our team at ServiceNow. As a Senior Software Engineer, you will be responsible for designing, developing, and deploying high-quality software solutions that meet the needs of our customers.Key Responsibilities:Design and develop software solutions...

  • Senior Software Tester

    4 days ago

    Hyderabad, Telangana, India JTek Software Solutions Pvt Ltd Full time

    Job Title: Senior Software TesterJob Description:At JTek Software Solutions Pvt Ltd, we are seeking a highly skilled Senior Software Tester to join our team. In this role, you will be responsible for ensuring the high-quality delivery of our products through comprehensive end-to-end testing.Key Responsibilities:Develop and execute automated and manual test...

  • Senior Software Engineer

    18 hours ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    Job Title: Senior Software EngineerAs a senior software engineer at our company, you will be responsible for designing and developing software solutions that meet our customers' needs. Your expertise will be crucial in shaping the direction of our software development process.Key Responsibilities:Design and develop software solutions using modern...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India DigitalOcean Full time

    Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at DigitalOcean. As a key member of our engineering team, you will be responsible for designing, developing, and deploying scalable and efficient software solutions that meet the needs of our customers.Key Responsibilities:Design and develop...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India Zelis Full time

    Job Title: Senior Software EngineerZelis is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and testing software applications using a variety of programming languages and technologies.Key Responsibilities:Develop software applications...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India insightsoftware Full time

    Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at insightsoftware. As a key member of our Software Engineering team, you will play a critical role in designing, developing, and delivering our cloud-based software platform.Responsibilities:Develop a deep understanding of our technology tools and...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India Cornerstone OnDemand Full time

    Senior Software EngineerWe are seeking a highly skilled and experienced Senior Software Engineer to join our team at Cornerstone OnDemand.About the RoleThis is an office-based position in our Hyderabad office.Key ResponsibilitiesDesign, develop, and deploy high-quality software applications using C# and.NET.Collaborate with cross-functional teams to identify...