Global Tax Operations Specialist

Tax operations is a core function in managing and supporting all operational tax processes.

The team ensures compliance with global tax regulations, primarily supporting corporate and investment bank divisions.

• Transactional Taxes - including Financial Transaction Tax (FTT), Withholding Taxes, and Stamp Duty.
• Cost Basis - managing client tax lot allocations and market/client transfer statements.
• Derivative Tax - covering tax implications on derivative instruments.
• FATCA & CRS - ensuring compliance with U.S. and global tax transparency regulations.
• Tax Reclaims - managing relief at source and post-payment reclaims

Tax Operations also oversees:

• tax due diligence, encompassing validation of tax documentation, client self-certification, and classification.
• regulatory reporting, including FATCA, CRS, Chapter 3/61, and other jurisdictional filings.
• reconciliation and payments, ensuring accurate tax application and alignment between systems and tax authorities.
• audit and risk management, supporting internal and external audits, and maintaining robust control frameworks

This role leads the India-based tax processing team, spread across Pune, Bangalore, and Jaipur, pivotal to the global delivery model.

India accounts for 71% of the global tax operations headcount, with 97 out of 136 FTEs located in India.

• subject matter expertise: act as an SME across operational tax processes, including fatca, crs, chapter 3 reporting, withholding tax, capital gains tax, transaction tax, cost basis, stamp tax, tax reclaims/relief at source, and tax due diligence.
• regulatory awareness: stay abreast of market and regulatory changes impacting tax operations; ensure timely communication and implementation of necessary changes.
• risk & controls: monitor risk and control indicators, maintain robust mitigation processes, and escalate incidents to senior management promptly.
• project management: lead initiatives to implement new regulatory requirements and technology-driven process enhancements.
• stakeholder engagement: manage relationships with senior stakeholders across business, technology, operations, clients, agent banks, risk, and group tax.
• operational oversight: oversee tax processing activities across all sub-processes, ensuring timely and accurate execution.
• team leadership: provide leadership to india tax ops and tax due diligence teams, support issue resolution, and foster collaboration across locations.
• client service: ensure timely and effective resolution of internal and external client queries.
• process optimization: review and redesign processes for efficiency and cost savings; collaborate with tech teams to automate and streamline workflows.
• mis & reporting: produce and present india tax operations mis to senior management for strategic insights.
• collaboration: work closely with global operations teams to ensure tax processes align with regulatory expectations and internal standards.
• support & guidance: assist teams with operational tax queries and ensure consistent execution across supported businesses.

• a postgraduate qualification with an excellent academic record and over 15 years of experience in banking and finance.
• prior experience or understanding of custody and asset services is preferred.
• deep technical knowledge of global tax regulations and operational tax processes.
• a strong understanding of regulatory trends and business banking products.
• proven ability to manage competing priorities and deliver under pressure.
• effective communication with experience managing global stakeholder relationships in a matrixed environment.
• demonstrated leadership in cross-functional teams with strong interpersonal and collaboration skills.
• an analytical mindset with strong problem-solving, judgment, and decision-making abilities.
• high attention to detail and a proactive approach to questioning and improving existing practices.
• skilled in project management, regulatory implementation, and process optimization.
• proficient in ms office; adept at organizing, planning, and multitasking.
• self-motivated, independent, and a committed team player.

• training and development to help you excel in your career.
• coaching and support from experts in your team.
• a culture of continuous learning to aid progression.
• a range of flexible benefits that you can tailor to suit your needs.