Operations Process Improvement Specialist

7 days ago

Bengaluru, Karnataka, India beBeeStrategist Full time US$ 80,000 - US$ 1,20,000
About Our Team

We're looking for a strategic professional to drive high-visibility projects and process improvement initiatives in our India Operations team. If you have a passion for innovation and a knack for problem-solving, we'd love to hear from you.

As a Program Manager, you'll be responsible for implementing process improvements that drive operational performance in a highly metric-driven environment. You'll work on key pillars such as reducing defects, implementing new product initiatives, driving cost-saving projects, and improving automation.

The ideal candidate will have exceptional problem-solving and communication skills, with the ability to influence operations and business stakeholders. You'll need to execute strategic plans on the ground in collaboration with other stakeholders, lead or contribute to national-level projects, and invent and simplify workflows to build process automation.

Key Responsibilities:

  • Drive high-visibility projects and process improvement initiatives
  • Develop and implement process improvements that drive operational performance
  • Collaborate with stakeholders to execute strategic plans
  • Lead or contribute to national-level projects
  • Invent and simplify workflows to build process automation

Required Skills and Qualifications:

  • 3+ years of program or project management experience
  • 3+ years of working cross-functionally with tech and non-tech teams
  • 3+ years of defining and implementing process improvement initiatives using data and metrics
  • Bachelor's degree
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL

Preferred Qualifications:

  • 3+ years of driving end-to-end delivery and communicating results to senior leadership
  • Experience in stakeholder management and dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Our Inclusive Culture:

We're committed to creating an inclusive culture where Amazonians can deliver their best results for our customers. We believe in empowering employees to take ownership of their work and make decisions that drive success.

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