HR Process Optimization Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeHr Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

Job Title: HR Process Specialist

Position Overview:

We are seeking an experienced professional with 10+ years of expertise in HR operations and process optimization to lead our HR service delivery processes.

The ideal candidate will have a strong background in HR systems, service governance, and continuous improvement.

In addition, the role will include mentoring and training fresh graduates to build future HR service capability.

Key Responsibilities:

  • Oversaw end-to-end HR service delivery processes including onboarding, employee data management, payroll coordination, benefits administration, and offboarding.
  • Ensured compliance with labor laws and organizational HR policies.
  • Managed and optimized HR service platforms (Workday, SuccessFactors, Oracle HCM, ServiceNow HRSD)
  • Led continuous improvement initiatives to enhance efficiency and accuracy.
  • Analyzed service metrics and prepared reports on SLA adherence, case resolution, and employee satisfaction.
  • Collaborated with HR business partners, COEs, and leadership to align HR service delivery with organizational goals.
  • Provided training and mentorship to new hires and graduate trainees on HR processes and compliance.
  • Handled escalations and complex HR service cases with professionalism and resolution focus.

What We Offer:

As a senior HR Process Specialist, you will have the opportunity to work with our team and contribute to the success of our organization.

We offer a competitive salary and a comprehensive benefits package.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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