Transforming Business Through Digital Innovation

3 days ago

India beBeeTransformation Full time US$ 1,04,000 - US$ 1,30,878

Digital Transformation Support Specialist

Safari Destinations has initiated a digital transformation journey and is seeking a skilled professional to support this strategic agenda. This entry-level role requires a curious and ambitious individual who is passionate about new technology, AI, automation, and digital content creation. The right candidate will have the drive to research, test, and implement tools and the creativity to help develop our digital transformation strategy.

Key Responsibilities:

  • Explore and recommend new technologies, including AI, RPA, and digital tools, for different departments.
  • Support implementation and roll-outs of new systems, including pilot testing, feedback, and user support.
  • Create digital training materials, such as short videos, tutorials, and guides, to support our Digital Training Academy.
  • Document solutions and share knowledge, helping staff adopt new tools with confidence.
  • Assist IT with troubleshooting and support when required, providing a bridge between IT, users, and the transformation team.
  • Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
  • Collaborate with HR and the training team to identify critical digital skills and develop appropriate training resources.
  • Provide input into new technology-focused projects as part of our transformation journey.

Qualifications and Skills:

  • A diploma/degree in IT, AI, Computer Science, Digital Media, or related field.
  • Knowledge of or exposure to automation platforms, such as UiPath, Microsoft Power Automate, Zapier, or similar.
  • Experience using AI tools and agents, such as ChatGPT, copilots, or Auto Gpt.
  • Digital content creation skills, including creating training videos, tutorials, and engaging digital learning material.
  • Basic technical and process troubleshooting skills.
  • Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
  • Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses regarding what will add value.
  • Quick learner.
  • Good communication skills in English, able to explain technical ideas simply and clearly.

This is a fully remote entry-level role for individuals from all over the world who are available to work during overlap hours.

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