Senior Business Applications Integrator
3 days ago
This is a highly sought-after role for an experienced professional who will be responsible for developing, customizing and integrating CRM solutions that align with the organization's needs.
We are looking for a Senior CRM Developer who will play a key role in implementing, optimizing and maintaining CRM platforms, ensuring they deliver maximum value.
The ideal candidate will have over 7 years of experience as a CRM Developer with proven expertise in CRM implementations, including customization, development, integration, data management, security and compliance, performance optimization, mentorship, and documentation.
We offer a competitive salary and benefits package to attract top talent. Our company culture values collaboration, innovation, and continuous learning.
Key Responsibilities :
- Gather and analyze CRM system requirements and translate them into functional specifications.
- Lead the customization and configuration of CRM platforms, including designing custom entities, forms, workflows, business rules, and dashboards.
- Develop and manage integrations between CRM systems and other business applications, such as ERP, marketing automation, and support systems, using APIs and middleware.
- Design, code, and maintain custom CRM functionalities using JavaScript, C#, .NET, and other relevant technologies.
- Manage data migration efforts by creating scripts for data transformation, migration, and validation to ensure data integrity within the CRM.
- Implement security measures, manage role-based access controls, and ensure CRM systems are compliant with data protection laws.
- Monitor and optimize system performance, troubleshooting any technical issues to ensure the CRM system operates efficiently.
- Provide guidance and mentorship to junior developers, ensuring best practices in coding, customization, and project execution.
- Create and maintain detailed technical documentation for CRM configurations, customizations, and integrations.
- Offer technical support and collaborate with IT teams to ensure the smooth functioning and continuous improvement of CRM.
Requirements :
- Bachelor's degree in computer science, information technology, or a related field.
- At least 7 years of experience as a CRM Developer with proven expertise in CRM implementations.
- In-depth experience with CRM platforms such as Microsoft Dynamics CRM or Dynamics 365.
- Advanced proficiency in CRM customization using JavaScript, C#, .NET, and relevant development tools.
- Experience with API development and CRM integrations with other business systems.
- Experience with upgrading or migrating CRM systems to newer versions.
- Strong understanding of CRM concepts including sales, marketing, and service automation.
- Experience with data migration, management, and reporting within CRM environments.
- Familiarity with Agile development methodologies and DevOps practices.
- Strong problem-solving and troubleshooting skills with attention to detail.
- Excellent communication skills with the ability to work effectively across teams.
Nice to Have :
- Dynamics 365 CRM/CE Certifications.
- Experience with cloud platforms such as Azure or AWS for CRM hosting and scaling.
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