ERP Consultant

3 days ago

India beBeeDistribution Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Title: JD Edwards Distribution Support Consultant

We are seeking a highly skilled and experienced consultant to join our team. As a JD Edwards Distribution Support Consultant, you will be responsible for providing first- and second-line support to customers, ensuring service level agreements are met.

  • You will liaise with internal applications teams/external suppliers to communicate issues and ensure application fixes and changes meet business requirements and are delivered on time.
  • You will take a proactive approach to problem management, aiming to minimise the occurrence and business impact of recurring incidents.
  • You will support junior consultants with functional questions and issues and lead projects/on-boarding activities for defined activities/customers.
  • You will build trusted relationships with stakeholders and customers (internal and external), ensuring open communication, alignment on goals, and successful delivery of outcomes.
  • You will ensure that application issues reported are being dealt with in a timely manner according to prioritisation and communicate effectively on the status of issues being dealt with.
  • You will act as Lead consultant or SME for assigned customers, participating or leading customer meetings as required.
Requirements:
  • Minimum of 3 years' experience in Oracle JD Edwards implementation or support, specifically within core Distribution modules: Inventory, Sales, Advanced Pricing, and Procurement.
  • Experience with Transportation and/or Advanced Warehousing modules is highly desirable.
  • Broader knowledge of additional functional areas such as Finance, Manufacturing, Service Management, or Contract Billing would be an advantage.
  • Hands-on experience with JD Edwards versions up to and including EnterpriseOne 9.2.
  • JD Edwards World Software experience is a plus.
  • Excellent verbal and written communication skills in English, with the ability to convey complex information clearly and confidently to both technical and non-technical stakeholders.
  • A highly driven and self-motivated individual with a proactive, hands-on approach and a strong commitment to delivering high-quality results on time.
  • Proven ability to manage multiple complex tasks simultaneously, with a structured and analytical approach to problem-solving.
  • Familiarity with IT Service Management and frameworks such as ITIL is desirable, though not essential.
What We Offer:

We offer a competitive remuneration package and a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team environment.

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