Healthcare Product Management Specialist
1 week ago
Position Summary:
The Sales and Product SME bridges sales, product, and demo engineering by designing realistic demo scenarios, defining business outcomes, and representing the user perspective. This role ensures all demos align to practical workflows, working closely with cross-functional teams.
Key Responsibilities:
- Author, document, and maintain detailed demo scenarios, scripts, and storyboards tailored to workflows (claims, enrollment, eligibility, pharmacy, provider).
- Curate and validate synthetic demo data
- Collaborate with engineers to ensure all scenarios reflect actual product capabilities and value.
- Define talk tracks, metrics for demo success, and acceptance criteria.
- Lead or co-lead client demos, gathering feedback, and iterating scenarios/templates accordingly.
- Train Sales and Product teams on demo delivery and scenario alignment to business requirements.
- Capture post-demo feedback and contribute to knowledge and template updates.
Required Skills and Qualifications:
- Minimum 14+ years of overall experience.
- Experience in healthcare product management/consulting.
- Deep understanding of claims adjudication, provider, or PBM processes.
- Exceptional communication, documentation, and presentation skills.
- Experience with SaaS or demo environments is a plus.
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