
Senior Site Reliability Specialist
3 days ago
The Site Reliability Engineer will play a critical role in ensuring the stability, scalability, and operational excellence of accounting platforms.
This role is focused on leading the operational health of our platforms, ensuring we are delivering highly reliable financial applications and data services, which meet the demanding requirements of accuracy, compliance, and availability that support business operations.
Key Responsibilities- Operational Oversight: Own day-to-day operations for accounting applications and data platforms, ensuring they run smoothly and meet business expectations.
- Reliability & Availability: Ensure accounting platforms meet defined SLAs, SLOs, and SLIs for performance, reliability, and uptime.
- Automation & Efficiency: Build automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
- Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines (e.g., Snowflake, dbt workflows, ERP integrations).
- Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
- Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
- Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
- Team Coordination: Manage workload, priorities, and escalations for operations staff and partner teams, ensuring alignment with SLAs and compliance requirements.
- Security & Compliance: Ensure financial applications and data pipelines meet audit, compliance, and security requirements.
- Continuous Improvement: Drive post-incident reviews, implement lessons learned, and proactively identify opportunities to improve system resilience.
- Audit & Compliance Support: Ensure operational practices meet internal controls, audit requirements, and financial compliance standards.
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