System Administrator for Workfront
7 days ago
**Job Overview**
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence.
We are seeking a highly skilled and experienced Workfront Administrator to join our team. The ideal candidate will have a proven track record of successfully implementing and managing Workfront systems, with expertise in planning, coordination, and administration.
About the Role
This role requires strong technical skills, excellent communication abilities, and a collaborative mindset. As a Workfront Administrator, you will be responsible for maintaining instance health, user & license management, org updates as they pertain to WF Teams/Groups, and ensuring the system meets business needs while improving the user experience.
Key Responsibilities
- Partners with Planning and Operations leadership and GCM's MarTech team to evolve GCM's instance to optimize processes, changing needs and operations
- Serves as a point of contact for Micron IT, WF account rep, and all internal users in and outside of GCM
- Supports day-to-day system needs and adjustments such as user management and experience, reports and dashboards, data integrity, audits, as well as user troubleshooting and support ticket tracking
- Promotes Workfront adoption by working with internal teams to meet team-specific needs with consideration to org-level processes and priorities
- Create and maintain internal instance documentation for processes, adoption, standardization, alignment, and system roadmaps
- Researches and communicates new features and releases internally
- Create and delivers internal training to educate users on relevant system functionality, updated features, new processes and helpful reminders
- Proactively seeks opportunities to create useful reports/dashboards, streamline processes, educate users, and review user feedback, adjusting and following up as needed, to ensure instance meets business needs while improving the user experience
- Maintains instance health - program deactivation, user & license management, org updates as they pertain to WF Teams/Groups, etc.
- Develops and drives a long-term roadmap for system expansion and optimization
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