System Administrator for Workfront

7 days ago


Hyderabad, Telangana, India Micron Full time

**Job Overview**

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence.

We are seeking a highly skilled and experienced Workfront Administrator to join our team. The ideal candidate will have a proven track record of successfully implementing and managing Workfront systems, with expertise in planning, coordination, and administration.

About the Role

This role requires strong technical skills, excellent communication abilities, and a collaborative mindset. As a Workfront Administrator, you will be responsible for maintaining instance health, user & license management, org updates as they pertain to WF Teams/Groups, and ensuring the system meets business needs while improving the user experience.

Key Responsibilities

  • Partners with Planning and Operations leadership and GCM's MarTech team to evolve GCM's instance to optimize processes, changing needs and operations
  • Serves as a point of contact for Micron IT, WF account rep, and all internal users in and outside of GCM
  • Supports day-to-day system needs and adjustments such as user management and experience, reports and dashboards, data integrity, audits, as well as user troubleshooting and support ticket tracking
  • Promotes Workfront adoption by working with internal teams to meet team-specific needs with consideration to org-level processes and priorities
  • Create and maintain internal instance documentation for processes, adoption, standardization, alignment, and system roadmaps
  • Researches and communicates new features and releases internally
  • Create and delivers internal training to educate users on relevant system functionality, updated features, new processes and helpful reminders
  • Proactively seeks opportunities to create useful reports/dashboards, streamline processes, educate users, and review user feedback, adjusting and following up as needed, to ensure instance meets business needs while improving the user experience
  • Maintains instance health - program deactivation, user & license management, org updates as they pertain to WF Teams/Groups, etc.
  • Develops and drives a long-term roadmap for system expansion and optimization


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