Cognitive Assessment Team Lead

2 days ago


Gurgaon, Haryana, India Mettl Full time
Job Description

We are seeking a highly skilled Cognitive Assessment Team Lead - Content Strategist to join our team at Mettl in Gurgaon. As a key member of our content creation team, you will be responsible for managing a team of cognitive content specialists, setting targets, and guiding them in achieving these objectives.

You will be responsible for introducing processes that ensure timely completion of tasks while maintaining high-quality standards. Your role will also involve coordinating with internal stakeholders and vendors to drive research and development initiatives.

Key Responsibilities:

  • Team Management: Guide the team in setting and achieving targets, delegate tasks, and manage bandwidth effectively. Provide timely feedback to maintain a positive team culture.
  • Content Quality Control: Take ownership of thorough quality checks and proofreading of content. Review and assess content quality related to assessment design and delivery to identify and correct errors or inconsistencies.
  • Content Management: Oversee content creation through Subject Matter Experts (SMEs), review content for quality parameters, logical correctness, and upload while coordinating with operations teams.
  • SME Management: Manage SMEs for content-related work, invoicing, timelines, and ensuring a wonderful experience with partners while maintaining quality deliverables.
  • Coordination with Internal Teams: Provide general support as needed within and across different departments. Reach out and coordinate with different teams within Mercer Mettl for content, product, technology, and operations-related work for smooth project execution.
  • Research and Development: Explore and identify areas of development for content creation/review or management processes. Monitor market trends for new tools/skills and introduce them in Mercer Mettl's inventory.

Estimated Salary: ₹12-18 Lakhs per annum, based on location and industry standards.

Required Skills and Qualifications:

  • Experience in content creation – MCQs (critical)
  • Project Management experience (add-on)
  • Excellent written and verbal communication (critical)
  • Problem-solving skills (critical)
  • High learning agility (very critical)
  • Attention to detail (very critical)
  • Stronghold on MS Office skills like MS Excel (critical)

Benefits:

Mettl offers a dynamic work environment, opportunities for growth and development, and a competitive salary package.


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