
Retail Operations Transformation Lead
6 hours ago
We are seeking a seasoned professional to drive retail operations transformation initiatives, leveraging their expertise in business analysis and solution delivery.
This role involves conducting workshops to understand client pain points, translating business requirements into functional specifications, and collaborating with technical teams to configure and deploy systems aligned with business goals.
- Conduct workshops to understand client pain points and business processes
- Translate business requirements into functional specifications and technical fit documents
- Collaborate with technical teams to configure and deploy systems
- Act as a trusted advisor to marketing, operations, and IT teams
- Ensure alignment between business strategy and technology roadmap
- 5+ years of experience in retail consulting, business analysis, or solution delivery
- Strong understanding of retail operations: POS, loyalty, CRM, inventory, and customer experience
- Knowledge of Marketing Automation tools and analytics platforms (e.g., Power BI, Tableau, Google Analytics)
- Excellent communication, stakeholder management, and presentation skills
- Ability to work in fast-paced, client-facing environments
About the Role:
The successful candidate will have a proven track record of driving business transformation initiatives in retail operations. They will be able to communicate effectively with stakeholders, translate complex business requirements into actionable solutions, and collaborate with technical teams to deliver results.
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