IT Staffing Solutions Manager

4 weeks ago


Mumbai, Maharashtra, India Shework Full time

Job Title: Delivery Manager - IT Staffing.

Location: Teerth technospaces.

Job Type: Full-Time.

Job Summary:

At Shework, we seek a results-driven Delivery Manager to oversee the end-to-end delivery of IT staffing solutions for our clients.

The ideal candidate will have strong project management skills, a deep understanding of the IT staffing industry, and the ability to manage client relationships effectively.

This role involves coordinating with recruiters, ensuring fulfillment of client requirements, and delivering top-quality talent on time.

Key Responsibilities:

Client Management:

• Act as the primary point of contact for clients, ensuring clear communication and understanding of staffing needs.

• Develop and maintain strong client relationships to ensure high levels of satisfaction.

• Manage client expectations, set delivery timelines, and resolve any issues that arise.

Delivery & Fulfillment:

• Oversee and coordinate the delivery of IT staffing solutions, ensuring alignment with client requirements and deadlines.

• Manage the recruitment team, guiding them in sourcing, screening, and presenting top candidates to meet client needs.

• Ensure timely fulfillment of open positions, balancing quality with speed.

Team Leadership:

• Lead and mentor a team of recruiters, providing direction, feedback, and motivation.

• Coordinate team efforts to meet client expectations, performance targets, and quality standards.

• Conduct performance evaluations, identify areas for improvement, and implement training programs.

Process Improvement:

• Continuously monitor delivery processes and implement improvements for greater efficiency and effectiveness.

• Develop and maintain best practices for candidate sourcing, screening, and delivery.

Reporting & Analysis:

• Track and report on KPIs such as time-to-fill, client satisfaction, and placement success rate.

• Provide regular updates to senior management on delivery performance and key metrics.

Qualifications:

• Bachelor's degree in Business, Human Resources, or a related field; Master's degree is a plus.

• 5+ years of experience in IT staffing, with at least 2 years in a managerial or team lead role.

• Strong knowledge of IT industry roles, technologies, and market trends.

• Excellent client management and communication skills.

• Demonstrated ability to lead a team in a fast-paced, deadline-driven environment.

• Proficiency in ATS (Applicant Tracking Systems) and CRM tools.

• Exceptional problem-solving and decision-making skills.

Key Skills:

• Client Relationship Management.

• Project & Delivery Management.

• Team Leadership & Mentorship.

• Performance Metrics & Reporting.

• Process Improvement.

• Strong interpersonal and communication skills.

What We Offer:

• Competitive salary and performance-based bonuses.

• Opportunities for career growth and professional development.

• A dynamic and collaborative work environment.



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