IT Staffing Solutions Manager
4 weeks ago
Job Title: Delivery Manager - IT Staffing.
Location: Teerth technospaces.
Job Type: Full-Time.
Job Summary:
At Shework, we seek a results-driven Delivery Manager to oversee the end-to-end delivery of IT staffing solutions for our clients.
The ideal candidate will have strong project management skills, a deep understanding of the IT staffing industry, and the ability to manage client relationships effectively.
This role involves coordinating with recruiters, ensuring fulfillment of client requirements, and delivering top-quality talent on time.
Key Responsibilities:
Client Management:
• Act as the primary point of contact for clients, ensuring clear communication and understanding of staffing needs.
• Develop and maintain strong client relationships to ensure high levels of satisfaction.
• Manage client expectations, set delivery timelines, and resolve any issues that arise.
Delivery & Fulfillment:
• Oversee and coordinate the delivery of IT staffing solutions, ensuring alignment with client requirements and deadlines.
• Manage the recruitment team, guiding them in sourcing, screening, and presenting top candidates to meet client needs.
• Ensure timely fulfillment of open positions, balancing quality with speed.
Team Leadership:
• Lead and mentor a team of recruiters, providing direction, feedback, and motivation.
• Coordinate team efforts to meet client expectations, performance targets, and quality standards.
• Conduct performance evaluations, identify areas for improvement, and implement training programs.
Process Improvement:
• Continuously monitor delivery processes and implement improvements for greater efficiency and effectiveness.
• Develop and maintain best practices for candidate sourcing, screening, and delivery.
Reporting & Analysis:
• Track and report on KPIs such as time-to-fill, client satisfaction, and placement success rate.
• Provide regular updates to senior management on delivery performance and key metrics.
Qualifications:
• Bachelor's degree in Business, Human Resources, or a related field; Master's degree is a plus.
• 5+ years of experience in IT staffing, with at least 2 years in a managerial or team lead role.
• Strong knowledge of IT industry roles, technologies, and market trends.
• Excellent client management and communication skills.
• Demonstrated ability to lead a team in a fast-paced, deadline-driven environment.
• Proficiency in ATS (Applicant Tracking Systems) and CRM tools.
• Exceptional problem-solving and decision-making skills.
Key Skills:
• Client Relationship Management.
• Project & Delivery Management.
• Team Leadership & Mentorship.
• Performance Metrics & Reporting.
• Process Improvement.
• Strong interpersonal and communication skills.
What We Offer:
• Competitive salary and performance-based bonuses.
• Opportunities for career growth and professional development.
• A dynamic and collaborative work environment.
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