
Financial Crime Investigator
5 days ago
Job Title: Fraud Operations Specialist
Location: Worldwide, with the possibility of remote work
Job Type: Fulltime
Years of Experience: 2+ years in a similar role
About the Job:
We are seeking a highly analytical and detail-oriented professional to join our Fraud Prevention team as a Fraud Operations Specialist. This role will play a critical part in monitoring, detecting, and investigating potential fraudulent activities to mitigate financial and reputational risks to the organization.
Key Responsibilities:
- Monitor transactions and account activities to identify suspicious behaviour and potential fraud using advanced data analytics techniques and tools.
- Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence, to provide recommendations for corrective action.
- Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases and stay updated on current regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering).
- Prepare detailed reports of findings and recommendations for management review and approval.
- Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection.
- Stay up-to-date on emerging trends and threats in the financial services industry to continually enhance our fraud prevention capabilities.
Required Skills and Qualifications:
- Bachelor's or Master's degree in Finance, Business, Criminal Justice, or related field.
- 2+ years of experience in a similar fraud investigation, fraud operations, or risk management role, preferably in the financial services or e-commerce industry.
- Strong analytical skills with the ability to interpret data and identify patterns, coupled with effective communication skills to present findings and recommendations to stakeholders.
- Familiarity with fraud detection systems, tools, and methodologies (e.g., transaction monitoring systems), and knowledge of regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering).
- Ability to work independently and as part of a team, with strong attention to detail and high degree of accuracy in work, while managing multiple priorities and meeting deadlines.
Preferred Skills:
- Certifications in fraud detection or prevention (e.g., CFE Certified Fraud Examiner).
- Experience in fraud chargeback or dispute resolution processes, and familiarity with SQL or other data analysis tools.
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