Customer Data Solution Specialist

6 days ago

Delhi, Delhi, India beBeeData Full time ₹ 8,00,000 - ₹ 15,00,000

Job Overview

We are seeking a detail-oriented Quality Assurance Specialist with strong expertise in customer data solutions to ensure accuracy, reliability, and performance.

This role involves comprehensive testing across Microsoft platforms, focusing on validating data quality and supporting business goals through accurate customer insights.

Key Responsibilities

  • Perform QA on segment creation and testing to validate accuracy and audience targeting.
  • Validate measure creation and logic, including aggregations and reporting outputs.
  • Review and test data unification and match-merge rules to ensure correct customer profile creation.
  • Monitor system refresh cycles, ensuring smooth and timely data pipeline executions.
  • Identify and report bugs, data mismatches, and inconsistencies; collaborate with development teams to resolve issues.
  • Validate schema changes, data transformations, and mapping for consistency and accuracy.

Customer Insights Journeys (CI-J)

  • Test segment readiness for journey triggers.
  • Validate journey execution and ensure correct audience activation logic.
  • Perform QA on form customizations and validate related business logic.
  • Test and validate Power Automate flows integrated with CI-J.

Microsoft Fabric

  • Write and execute SQL queries to perform data validation, row counts, and aggregation checks.
  • Compare measure outputs and segment counts with source system data for consistency.
  • Conduct data investigations and identify root causes of discrepancies.

Must-Have Skills

  • Hands-on experience with Microsoft Customer Insights Data (CI-D) and Journeys (CI-J).
  • Proven experience in segment and measure creation/testing.
  • Knowledge of data unification and match-merge logic.
  • Familiarity with monitoring system refreshes and identifying data issues.
  • Experience in form customization and working with Power Automate flows.
  • Proficiency in SQL (preferably within Microsoft Fabric) for data validation.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation skills for defect reporting and QA test case writing.

Nice-to-Have Skills

  • Experience with Microsoft Fabric, CI-D, and CI-J platforms.
  • Familiarity with Agile methodologies and QA best practices.
  • Understanding of end-to-end data pipelines and integration testing.
  • Exposure to CI/CD pipelines and QA automation frameworks.

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