Senior Technical Support Operations Manager

Job Title: Senior ManagerJob Summary:We are seeking a highly skilled Senior Manager to provide expert technical support, product quality improvements, and communicate changes/improvements in product to field teams and other stakeholders. The successful candidate will support the Project Lead in terms of serviceability, maintainability, and repair time/cost...

About the RoleThis is a high-level leadership position within Nutanix's Worldwide Support organization. As Senior Director of Global Technical Support Operations, you will oversee a team of engineers responsible for providing top-notch assistance to customers and partners worldwide.

About the RoleWe currently have a challenging position for an expert Senior Manager to join our Industrial Products team in Pune, India.The responsibility of this position applies to one or more of Siemens Energy (Industrial Applications) Product Lines, which includes Centrifugal Compressors, Gas Turbines, and Reciprocating Compressors.Key...

The OpportunityAs a Senior Manager, Global Technical Support, you will oversee a team of engineers in the Global Technical Support organization, providing assistance to customers and partners in technical issue identification and resolution. You will specialize in high-end, Enterprise level support of customers or channel partners with advanced support...

Tier 2 Manager Job DescriptionAs a Tier 2 Manager at AireSpring, you will be responsible for overseeing daily operational activities, including personnel performance, evaluations, and training. You will also develop and maintain departmental and individual key performance indicators, as well as reports that track key metrics associated with each ticket...

Job Title: Technical Support ManagerJob Summary:We are seeking a highly skilled Technical Support Manager to join our team at AireSpring. As a Technical Support Manager, you will be responsible for managing all daily operational activity, including personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new...

Job SummaryAireSpring is seeking a highly skilled Technical Support Manager to lead our Tier 2 operations team. As a key member of our technical support infrastructure, you will be responsible for managing daily operational activity, ensuring documentation is up-to-date, and applying strong triage methodologies to resolve technical issues efficiently.Key...

The Senior Technical Operations Specialist will be responsible for ensuring the smooth operation of our payment solutions. This includes monitoring and coordinating all incidents, technical troubleshooting, and providing first- and second-line support.Key responsibilities include:Business monitoring and communication of incidents internally and externally on...

Job Summary:Vertiv is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you will provide technical assistance and support to our customers for Cloud Monitoring applications.Key Responsibilities:Provide technical assistance and support to customers for Cloud Monitoring applications.Lead...

The OpportunityWe are seeking a highly skilled Senior Manager, Worldwide Support to lead our Global Technical Support organization. As a key member of our team, you will be responsible for overseeing a team of engineers who provide assistance to customers and partners in technical issue identification and resolution.About the TeamYou will be part of the...

Job SummarySailPoint is seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing advanced technical support to our customers, resolving complex technical issues, and leading a team of technical support engineers.Key ResponsibilitiesProvide advanced technical...

About the RoleDruva is seeking a highly skilled and experienced Technical Support Manager to lead our Global Technical Support organization. As a key member of our team, you will be responsible for leading a team of Tech Support Engineers who provide assistance to customers and partners in technical issue identification and resolution.Key...

Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Acoustic. As a Senior Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, troubleshooting and resolving complex issues across our Acoustic product suite.Key ResponsibilitiesProvide back-line...

About the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our customers and internal stakeholders.

About the Role:The AireSpring Technical Support Manager will be responsible for leading the tier 2 technical support team, ensuring seamless day-to-day operations and implementing strategies to improve customer experience.Responsibilities:Manage and develop the technical support team to ensure high-quality service delivery.Develop and implement processes to...

As a Senior Operations Manager at WNS Global Services, you will be responsible for managing a team of 15 to 20 members, ensuring the department's resources are used effectively to meet service targets. You will provide guidance and support to your team through performance feedback, monitor their performance results, and identify training needs. The ideal...

Job Title: Senior Support SpecialistJob Summary:We are seeking a highly skilled Senior Support Specialist to join our team. As a Senior Support Specialist, you will be responsible for providing technical support to our customers and resolving complex technical issues.Key Responsibilities:Analyze and troubleshoot complex technical issuesCollaborate with...

Job DescriptionWe are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert-level technical support and troubleshooting for our customers.Responsibilities:Provide expert-level technical support and troubleshooting for our customers.Collaborate with...

Job DescriptionAs a Technical Support Manager at AireSpring, you will be responsible for overseeing the daily operational activities of our technical support team. This includes managing personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires. You will also be responsible for ensuring that documentation...

About AppZen: As the leader in autonomous spend-to-pay software, AppZen's patented artificial intelligence accurately and efficiently processes information from thousands of data sources. This enables organizations to better understand enterprise spend at scale and make smarter business decisions.About the Role:This position is for a Support Manager/...