Client Solutions Expert

6 days ago

Gulbarga, Karnataka, India beBeeServicing Full time ₹ 80,00,000 - ₹ 1,00,00,000
About Our Role

We are seeking a highly skilled and experienced Client Servicing Professional to join our team. This individual will be responsible for delivering exceptional client service, ensuring smooth communication, and maintaining positive relationships with our clients.

The ideal candidate will have 2-3 years of experience in client servicing, communications, PR, or related fields, and possess strong communication and coordination skills. They should also have good writing and presentation abilities, as well as awareness of digital media, influencers, and media landscapes.

Main Responsibilities:

  • Serve as the primary point of contact for client requirements and queries.
  • Understand client objectives and ensure smooth communication with clarity.
  • Support the team in maintaining positive client relationships.
  • Assist in drafting communication materials such as briefing notes, presentations, and one-pagers.
  • Gather insights, case studies, and industry news to support client deliverables.
  • Contribute to thought-leadership and reputation management initiatives under guidance.
  • Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time.
  • Track deliverables, timelines, and ensure processes run smoothly.
  • Provide operational support to the Unit Lead/Manager for client projects.
  • Conduct basic research, competitor benchmarking, and trend tracking.
  • Monitor industry and digital trends to identify potential communication opportunities.
  • Spot small opportunities for growth within existing accounts.
  • Support the team in preparing pitches and proposals.
  • Assist in preparing performance reports with clear insights and learnings.
  • Evaluate report accuracy, structure, and alignment with client expectations.

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