Operational Team Lead

3 days ago

Allahabad, Uttar Pradesh, India beBeeOperational Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title: Operational Team Lead

As an experienced operational team lead, you will oversee the daily operations of a team to ensure high-performance delivery and customer satisfaction. Your key responsibilities will include:

  • Supervising a group of team members, monitoring work and attendance according to organizational policies.
  • Coaching team members to achieve consistent high-performance delivery monthly.
  • Identifying performance-related issues, developing action plans, and implementing corrective actions.
  • Evaluating service delivery against contractual Key Performance Indicators (KPIs) and financial expectations.

You will be responsible for:

  • Ensuring seamless service delivery by providing timely updates to employees and stakeholders.
  • Mentoring and coaching team members to enhance their skills and performance.

To be successful in this role, you should possess the following skills and qualifications:

  • A strong understanding of operational processes and team management.
  • Excellent communication and interpersonal skills.
  • The ability to analyze data and make informed decisions.

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about leading teams, we encourage you to apply for this exciting opportunity.

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