Claims Expert

7 days ago


Thāne, Maharashtra, India beBeeClaims Full time ₹ 9,00,000 - ₹ 12,20,000

About Us

We are seeking a skilled Claims Professional to join our team. As a Claims Specialist, you will be responsible for managing cashless insurance claims efficiently and accurately.

This role requires the ability to verify policy coverage, review medical records, and coordinate with Insurers to ensure timely closure to policyholders.

The ideal candidate will have experience in customer-facing roles, particularly in cashless/TPA environments.

Key Responsibilities Include:

  • Claim Management: End-to-end management of cashless claims
  • Policy Verification: Review and verify policy details to ensure eligibility for cashless processing
  • Customer Service: Respond to inquiries from employees and other stakeholders regarding claim status and queries
  • Coordination: Communicate with healthcare providers to obtain additional information and clarify details
  • Issue Resolution: Investigate and resolve discrepancies, errors, or issues during claim processing
  • Record Keeping: Maintain detailed records of all claim-related activities, communications, and transactions

Qualifications Include:

  • At least 2 years of experience in customer-facing roles
  • Past experience in voice profile would be an added advantage
  • Experience in cashless/TPA environments

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