
AI Marketing Solutions Expert
18 hours ago
About Us:
We're a cutting-edge technology company dedicated to developing innovative AI solutions that empower brands to scale their marketing efforts seamlessly.
Pioneering the field of accessible AI, we've developed powerful infrastructure that enables marketers worldwide to harness robust, plug-and-play products without coding. Our diverse team of 300+ professionals across 14 geographies is committed to crafting transformative AI products that drive customer success and demand generation.
Why Join Us?
We believe in embracing challenges, fostering a culture of innovation, and prioritizing teamwork above all else. Our values guide us in everything we do, from product development to employee growth.
About the Role:
- Manage customer experience, upsell/cross-sell, and maintain net promoter score hygiene.
- Analyze data insights to drive customer growth and marketing strategies.
- Contribute to goal setting and strategy for accounts, tracking Pixis solution success.
- Act as an AI marketing expert to identify, create, and implement measurable business results.
- Design ROI metrics and become a product evangelist by educating clients on best practices.
- Effectively address customer satisfaction and manage issues until resolution.
- Understand customer requirements, assess adoption, and evaluate renewal risk.
- Develop industry best practices, media strategies, and benchmarking initiatives.
- Generate reports and present performance snapshots to internal stakeholders.
About You:
- Proven track record of hitting and overachieving retention and growth targets.
- Prior experience in digital marketing, including Google, social media, programmatic buying, and analytic tools like Omniture and GA.
- Achieve revenue targets for customers on time.
- Independent problem solver who translates high-level goals into actionable plans.
- Growth mindset with creative and diligent abilities to multitask, prioritize, iterate, and manage communications in a fast-paced startup environment.
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