Product Insights Analyst

1 day ago


Chennai, Tamil Nadu, India Toast Full time

Job Summary: As a Product Analyst at Toast, you will play a pivotal role in analyzing product data, generating insights, and creating dashboards that outline the health and performance of our products and overall business. This role is crucial in driving data-driven decision-making and ensuring the continuous improvement of our product offerings.

Key Responsibilities:

  1. Data Analysis:
  • Collect, clean, and analyze product data from various sources.
  • Identify key performance indicators (KPIs) and metrics relevant to product and business health.
  • Conduct thorough data analysis to uncover trends, patterns, and insights.
Dashboard Creation:
  • Design and develop interactive and visually appealing dashboards.
  • Ensure dashboards provide real-time and actionable insights for stakeholders.
  • Regularly update and maintain dashboards to reflect the latest data.
Reporting:
  • Generate comprehensive reports on product performance and business health.
  • Present findings and recommendations to management and other stakeholders.
  • Communicate complex data insights in a clear and concise manner.
Collaboration:
  • Work closely with cross-functional teams including product development, marketing, and sales.
  • Collaborate with BI and data engineering teams to ensure data integrity and availability.
  • Provide data-driven support for strategic decision-making processes.
Continuous Improvement:
  • Identify opportunities for process improvement and optimization.
  • Stay updated with industry trends and best practices in product analysis and data visualization.
  • Implement new tools and technologies to enhance data analysis capabilities.

Qualifications:

  • Prefer a Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field.
  • Proven 2 - 5 Years of experience as a Product Analyst, Data Analyst, or similar role.
  • Strong proficiency in data analysis tools and software (e.g., Excel, SQL, Python, R).
  • Experience with data visualization tools (e.g. Hex, Snowflake, Looker, Power BI, Tableau).
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and commitment to quality.

We are committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

We are Toast, a company that values diversity, equity, and inclusion. We believe that our employees are our secret ingredient, and when they are empowered to succeed, Toast succeeds.

We are excited about the diversity of the restaurant industry and believe that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

We are committed to baking inclusive principles into our company and diversity into our design, providing equitable opportunities for all and enhancing our ability to be first in class in all aspects of our industry.

We are bready to make a change. Apply today.



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