Cybersecurity Professional

3 weeks ago


Bengaluru, Karnataka, India Fortinet Full time

Fortinet is a leading cybersecurity company that is shaping the future of cybersecurity and redefining the intersection of networking and security. We are seeking a dynamic Professional Services Consultant to contribute to the success of our rapidly growing business.

The ideal candidate will act as a Professional Services Consultant to provide exceptional customer service for our loyal customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

Key Responsibilities:

§ Develop a clear understanding of customer engagement objectives, project scope, business, and technical requirements.

§ Participate in design or scoping meetings and provide input related to the development of statements of work based on accurate analysis of customers' requirements.

§ Drive and take an active role in the various phases of a typical project delivery, including design, development, testing and validation, implementation, and customization.

§ Develop project-related documents, such as architecture documents and operations guides.

§ Assist customers through the rollout of the proposed solution.

§ Perform knowledge transfer sessions for customers' staff.

§ Complete and submit internal required administrative tasks, such as timesheets and project reports.

Requirements:

§ Development skills and experience following industry-standard development methodologies.

§ Experience in customer-facing roles.

§ Very good presentation and technical documentation skills.

§ Ability to adapt seamlessly to shifting priorities, demands, and timelines.

§ Positive customer service attitude with very good soft skills.

§ Strong commitment and self-driven individual.

§ Ability to work independently and to collaborate with cross-functional teams.

§ Ability and desire to learn new languages and technologies.

§ Proficient in exploring and integrating new technologies, programming languages, or frameworks.

§ Working understanding of common network topologies and hardware, such as firewalls and load balancers.

§ Fundamental knowledge of security threats, such as phishing, MITM, SQL Injection, DoS, and CVE.

§ Hands-on experience in building, administering, and maintaining servers. Strong experience in software programming and development, including scripting. Strongly recommended: Python, Java, PHP, Bash.

§ Experience in industry-standard common continuous integration/automation tools and frameworks, such as Ansible, Terraform, YML, Jinja, GitLab, Jenkins, or Buddy.

§ Development of projects related to network/infrastructure and automation, such as ZTP and mass roll-out.

§ Experience with at least one major Cloud infrastructure, such as AWS, Azure, GCP, or OpenStack.

About Our Team:

Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. We create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers' needs and satisfaction.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.



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