Director of CRM and Sales Innovation
5 days ago
Career Opportunity
We are looking for a seasoned Director of CRM and Sales Innovation to drive our CRM and sales innovation initiatives. As a Director, you will be responsible for leading the development of a comprehensive CRM and sales innovation strategy, aligned with the company's strategic objectives.
You will work closely with commercial teams, technology teams, and external partners to execute the strategy and deliver results. Your key responsibilities will include developing a comprehensive and bold product vision, strategy, and roadmap, setting key business objectives (OKRs) for your product, and prioritizing the direction and desired outcomes for your product based on customer feedback, analytics, and market trends.
- You will interpret and assess customer problems, business needs, and opportunities, and offer potential solutions to drive product innovation.
- You will collaborate with technology and business leads to execute the roadmap and deliver efficiently, leveraging your expertise in Agile methodologies and product development life cycles.
- You will demonstrate leadership by taking extreme ownership of a feature/product, its performance and reliability, and delighting our clients with a positive experience.
- You will define and communicate a clear vision for CRM and Sales AI solutions, aligning with the company's strategic objectives and customer requirements.
About You
To succeed in this role, you should have:
- 10+ years of proven experience as a Product Owner, Product Manager, or similar role in product management, with a strong Salesforce CRM platform experience.
- Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills.
- Able to apply knowledge of how a product is designed, built, deployed, and maintained in an enterprise environment; you transparently manage risk by collaborating with the team, and keeping stakeholders informed.
- Expert in Agile methodologies and product development life cycles.
- Bachelor's or master's degree in computer science, or a related field.
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