
Global Process Transformation Expert
3 days ago
This position is responsible for the end-to-end delivery, maintenance, and improvement of designated processes. The successful candidate will act as a point of contact for the Quality System Owner and Line Function Representative.
Key Responsibilities:
- Accountability for process delivery, maintenance, and improvement.
- Act as point of contact for Quality System Owner and Line Function Representative.
- Lead process mapping activities and coordinate with Business Process Excellence Experts.
- Ensure oversight of controlled documents, including Standard Operating Procedures (SOPs) and Working Practices (WPs).
- Coordinate with authoring teams to provide guidance on procedural document content.
- Drive harmonization and simplification of processes across different controlled documents.
- Support Quality System Owner in monitoring and analyzing regulatory changes.
- Monitor and analyze the impact of procedural changes on owned procedures.
- Lead cross-functional process improvement and change management activities.
- Ensure new business processes are aligned and delivered globally and functionally by responsible parties.
- Provide valuable input into training strategy through collaboration with Training Lead(s).
- Design, develop, and maintain metrics in collaboration with Global Line Functions, Compliance, and Quality.
- Monitor Key Performance Indicators (KPI) and Key Quality Indicators (KQI), when relevant, and assess deviation trends.
- Responsible for oversight and management of risks related to designated processes.
- Participate in Annual QS review under the direction of the Quality System Owner.
- Conduct root cause analyses and/or failure mode effect analyses (FMEA) as applicable and develop CAPA in alignment with Author (Lead SME), as required.
- Develop CAPAs and measure CAPA effectiveness for deviations/quality incidents, audit, and inspection findings pertaining to owned processes.
Requirements:
- Strong leadership and communication skills.
- Ability to collaborate with cross-functional teams.
- Proven experience in process improvement and change management.
- Knowledge of quality management systems and regulatory requirements.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
- Opportunity to work in a dynamic and growing organization.
- Collaborative and supportive team environment.
- Professional development opportunities.
- Competitive compensation and benefits package.
Others:
- Must be willing to learn and adapt to changing processes and technologies.
- Must be able to travel up to 20% of the time.
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