
Litigation Information Specialist
5 days ago
This is a key role for an individual with strong analytical and problem-solving skills, who can extract, transform, and load data onto hosted platforms via custom plugins or flat files.
The ideal candidate will provide exceptional customer service through technical assistance, including phone, email, and screen shares on various tasks and requests.
The successful candidate will also create databases, establish permissions for customers, and investigate client inquiries on matters concerning printing, search results, and technical issues.
The following are the responsibilities of this position:
- Extract, transform, and load data onto hosted platforms
- Provide superior customer service through technical assistance
- Account creation and send invitations to end-users
- Creation of databases and establishing permissions for customer use
- Investigate client inquiries on various matters
Below are the requirements for this position:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work with multiple departments and teams
- Knowledge of data extraction, transformation, and loading tools
- Proficiency in database management and customer support
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