Office Administrator

3 weeks ago


Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full time

Admissions Coordinator Job Summary:

Cheran Group Of Companies is seeking an organized and charismatic admissions coordinator to oversee admissions at our facility. The admissions coordinator will manage tasks such as handing out forms, answering calls, writing reports, and dealing with queries as well as complaints.

To ensure success in this role, admissions coordinators need to be organized, efficient, and able to communicate effectively with people.

Key Responsibilities:

  • Assist with client queries and admissions procedures.
  • Manage the admissions and onboarding process for the organization.
  • Organize and input information to databases.
  • Handle phone calls and emails from prospective parents, students, patients, or clients.
  • Plan and coordinate with the admissions team about events and other important dates.
  • Answer application and enrollment inquiries from the public.
  • Maintain excellent front-of-desk relations with clients and customers.
  • Maintain relevant records and documentation as required by the job.
  • Provide input on how to improve processes based on client feedback.
  • Perform other work-related duties like project planning and general administration.

Requirements:

  • Bachelor's degree in business administration.
  • A minimum of 3 years experience in a similar role/sector.
  • Strong organizational skills and the ability to meet deadlines.
  • Proficiency in Microsoft Office and enrolment/admissions software (SalesForce Education Cloud, SchoolAdmin, Slate, etc.).
  • Efficient typing and data-capturing abilities.
  • Excellent communication and customer relation skills.
  • Ability to work in a fast-paced environment.
  • Must be able to work in a team.
  • Multi-tasking and job-role flexibility.
  • Ability to remain calm and professional during workplace disruptions.

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