High Impact Business Operations Leader

2 days ago

Anand, Gujarat, India beBeeLeadership Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: Operations Manager

Job Description:

We are seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for leading large groups of people, managing day-to-day operations, and ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Candidates from BPO/BPM Background are encouraged to apply.
  • Diversity candidates are welcome to join the team.
  • Telecom background experience is highly preferred.
  • A minimum of 10 years of total experience and 1 year of relevant experience as a manager are required.
  • The ideal candidate should hold a graduate degree or a 4-year diploma in Business Management/Administration or an equivalent combination of education and directly related experience.

Required Skills and Qualifications:

  • Strong leadership skills with the ability to manage large groups of people.
  • Excellent verbal and written communication, and facilitation skills.
  • Interpersonal skills with a proven track record of successful customer relationship management.
  • International Voice Experience, preferably Outbound.
  • Ability to work in US shift timings and adapt to changing requirements.

Benefits:

  • Opportunity to work with a dynamic team.
  • Competitive salary and benefits package.
  • Professional development opportunities.

Others:

  • Manager level into Telecom Domain for International contact center, US.
  • Appropriate communication and escalation of client issues to multiple levels of site and Operations management.
  • Client strategies to meet client/corporate goals and objective.

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