Site Reliability Engineering Team Lead

20 hours ago

Mysore, Karnataka, India beBeeSiteReliabilityEngineer Full time ₹ 18,00,000 - ₹ 24,00,000
Job Summary

The Senior Technical Manager for Site Reliability Engineering (SRE) leads a remote team, ensuring operational excellence and a high-performing culture.

This role is responsible for overseeing day-to-day operations, technical mentorship, and strategic alignment with organizational objectives.

The Senior Technical Manager acts as a bridge between the team and senior leadership, ensuring clear communication, efficient issue resolution, and continuous improvement in service delivery.

Key Responsibilities:
  • Provide leadership and management to a remote team of Site Reliability Engineers, ensuring alignment with organizational priorities and goals.
  • Oversee team operations, including incident management, technical support, and infrastructure maintenance.
  • Act as the primary point of escalation for complex technical issues, collaborating with cross-functional teams as needed.
  • Ensure the team adheres to established SLAs for issue resolution and maintains high customer satisfaction levels.
  • Mentor and develop team members, fostering growth in technical skills, problem-solving abilities, and customer engagement.
  • Lead initiatives to improve operational processes, tools, and workflows, driving greater efficiency and reliability.
  • Collaborate with cross-functional teams to address customer needs and improve platform performance.
  • Facilitate regular team meetings, performance reviews, and one-on-one sessions to ensure clear communication and ongoing development.
Qualifications:
  • 6+ Years of proven experience managing technical teams, preferably in Site Reliability Engineering, DevOps, or a related field.
  • Strong technical background in cloud computing and infrastructure management.
  • Demonstrated ability to lead and mentor teams in remote and distributed environments.
  • Excellent written and oral communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Experience with automation tools and CI/CD pipelines.
  • Familiarity with incident management practices and tools.
Preferred Qualifications:
  • AWS certification.
  • Experience leading customer-facing technical teams.
  • Knowledge of security best practices and governance in cloud environments.
Key Attributes:
  • Empathetic leader who values collaboration, transparency, and accountability.
  • Proactive mindset with a focus on continuous improvement and innovation.
  • Ability to prioritize and manage multiple initiatives in a fast-paced environment.
About Us:

We are looking for a skilled and experienced technical professional to join our team.

In return for your expertise and passion, we offer a competitive compensation package and opportunities for professional growth and development.

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