Chief Learning Strategist

As an Learning and Development Manager, you will play a crucial role in shaping the learning journey for our employees. You will be responsible for the end-to-end management of our learning programs, from identifying needs to designing and delivering engaging content that aligns with our business goals and unique design philosophy.

• Training Needs Analysis: Collaborate with business leaders and HR Business Partners to identify skill gaps and development needs, particularly in areas like financial technology, domain expertise, and Design Thinking principles.
• Capability Building: Strengthen delivery capabilities across the organization through targeted learning interventions and competency development programs including Leadership Development.
• Instructional Design & Content Creation: Design, develop, and update learning content using a variety of modalities, including e-learning, virtual workshops, and instructor-led training. Utilize instructional design principles and adult learning theory to create impactful and engaging programs.
• Program Management & Delivery: Plan, schedule, and execute training initiatives for a diverse workforce across multiple locations. Facilitate training sessions, both in-person and virtually, ensuring an interactive and effective learning experience.
• Early-Career Programs: Own the strategy and execution of programs for early-career talent, particularly for B-school hires, to ensure rapid onboarding and strong foundational skill-building.
• Program Evaluation & Reporting: Implement evaluation methods (e.g., surveys, assessments) to measure the effectiveness of training programs. Analyze data to generate reports and provide data-driven recommendations for program improvement to stakeholders.
• Learning & Development Governance: Bring a sharp eye to L&D governance and execution, ensuring all learning initiatives are well-structured, aligned with business needs, and delivered with excellence.
• LMS & Technology: Administer our Learning Management System (LMS), ensuring the learning content is organized, accessible, and up-to-date. Stay current with emerging L&D technologies and tools to enhance the learning experience.

• Functional Expertise- Deep understanding of learning & development frameworks, instructional design models, adult learning principles, and leadership development practices.
• Business & Domain Acumen- Ability to connect learning strategy with business goals; familiarity with financial technology, domain-specific knowledge, and Design Thinking methodology will be an added advantage.
• Interpersonal & Facilitation Skills- Excellent communication, collaboration, and stakeholder management capabilities, with strong facilitation presence to engage diverse learners effectively.
• Technology & Analytical Skills- Proficiency in using LMS platforms and digital learning tools; strong analytical skills to measure learning impact, interpret data, and provide insights for continuous improvement.
• L&D Program Management: A strong track record in program management, with the ability to successfully manage multiple L&D projects simultaneously, ensuring meticulous attention to detail and follow-through.

• Post Graduate degree in Human Resources from a top-tier Business School; with exposure to Managerial / Leadership Development; Organizational Design or related areas.
• Overall 4-6 years of post-MBA experience in IT services / product organizations, with hands-on work experience in design/creation of organization programs and curricula using various modalities and using self-paced learning as key delivery methods.
• Experience in learning needs analysis, learning strategy design, and learning best practice assessment. Proficient in instructional design & design thinking methodologies.
• Certification in any behavioral psychometric assessment methodologies / tools will be an advantage.

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• The chance to work on some of the most challenging, relevant problems in financial services & technology.
• A work environment built on collaboration, flexibility, and respect.