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Workforce Management Implementation Expert
3 weeks ago
Job Position: Workforce Manager Kronos Dimensions Integration Specialist
Overview:
We are seeking a highly skilled and experienced professional to lead the successful implementation of our workforce management system, ensuring seamless integration into our organization. The successful candidate will play a crucial role in optimizing our workforce management processes and supporting our HR and operations teams.
Main Responsibilities:
- Lead the end-to-end implementation of Workforce Manager Kronos Dimensions, including project planning, system configuration, testing, training, and post-implementation support
- Collaborate with key stakeholders to gather requirements, identify process improvement opportunities, and develop effective solutions aligned with organizational goals
- Conduct thorough analysis of existing workforce management processes and workflows to identify areas for optimization and automation
- Configure and customize Workforce Manager Kronos Dimensions modules and functionality based on business requirements, ensuring accurate and efficient time and attendance tracking, scheduling labor management, and reporting
- Collaborate with IT and other relevant departments to ensure successful integration of Workforce Manager Kronos Dimensions with existing systems and applications
- Develop comprehensive documentation, user guides, and training materials to support the implementation and ongoing usage of Workforce Manager Kronos Dimensions
- Conduct training sessions and provide end-user support to ensure a smooth transition and maximize user adoption
- Perform system testing, troubleshooting, and issue resolution during the implementation phase and post-implementation support
- Stay updated with the latest industry trends and advancements in Workforce Manager Kronos Dimensions, recommending enhancements and system optimizations
Required Skills and Qualifications:
- Proven experience in successfully leading end-to-end implementations of Workforce Manager Kronos Dimensions or similar workforce management systems
- Strong understanding of workforce management processes, including time and attendance, scheduling, labor management, and reporting
- Proficient in system configuration and customization of Workforce Manager Kronos Dimensions modules
- Excellent analytical skills with the ability to identify process improvement opportunities and develop effective solutions
- Exceptional communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and end-users
- Ability to provide training, user support, and documentation to ensure smooth adoption and ongoing system usage
- Detail-oriented with a focus on accuracy and problem-solving
- Self-motivated and able to work independently as well as part of a team