Lead Oracle Support Consultant

13 hours ago


Chennai, Tamil Nadu, India Oracle Full time

As a seasoned professional, you will play a pivotal role in driving customer satisfaction and revenue growth as an Oracle Support Consultant.

This is a senior-level position that requires strong technical expertise, exceptional communication skills, and the ability to build trusted relationships with key customers. You will work closely with stakeholders to understand their business strategies and industry trends, identifying opportunities to maximize the use of Oracle's products and services.

Your primary responsibility will be to develop and manage Oracle Support relationships with designated large accounts, ensuring seamless delivery of Support Services that meet customer goals and objectives. You will lead complex Account Planning and Account Reviews, tracking status on projects and communicating risk identification and mitigation recommendations.

A successful candidate will possess in-depth knowledge of Oracle policies, procedures, reporting, escalation processes, and delivery tools, particularly in managing complex contracts. You will often take a project lead role and work non-routine tasks involving advanced technical/business skills.

In this role, you can expect a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience, plus additional benefits including comprehensive health insurance, retirement plans, and paid time off.



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