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Cybersecurity Account Growth Specialist

2 weeks ago

Mumbai, Maharashtra, India Network Intelligence Full time
Job Description:

The Cybersecurity Account Growth Specialist will play a critical role in managing and nurturing existing enterprise accounts for Network Intelligence. This individual will build strong relationships with clients, identify their evolving needs, and deliver tailored solutions that enhance their cybersecurity posture.

About the Role:
  • Manage a portfolio of enterprise accounts to ensure high levels of customer satisfaction and engagement.
  • Identify opportunities for upselling and cross-selling additional products and services within existing accounts.
  • Conduct regular check-ins and business reviews with clients to understand their evolving needs and challenges.

As a trusted advisor, this specialist will work closely with technical teams to deliver tailored solutions that address client-specific requirements. The ideal candidate will have a proven track record of success in farming existing accounts and driving revenue growth through upselling.

Key Responsibilities:
  1. Develop and execute account growth strategies to meet or exceed revenue targets.
  2. Maintain detailed records of account activities, sales opportunities, and customer interactions in CRM software.
  3. Stay informed about industry trends, competitor offerings, and emerging cybersecurity threats to provide informed recommendations to clients.
  4. Serve as a key liaison between marketing and product teams to ensure alignment on client needs and feedback.
Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
  • 5+ years of experience in account management, sales, or a related role, preferably in the cybersecurity industry.
  • Strong understanding of cybersecurity products, services, and industry trends.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to build and maintain strong relationships with clients and internal stakeholders.
Desired Skills:
  • Basic understanding of cybersecurity concepts – SOC & SIEM Tools.
  • Knowledge of Tools like Imperva, CyberArk, Zscaler, Palo Alto, Tenable, DLP, FIM, WAF, CyberArk etc.