Tech Support Professional for Treasury and Tax Technology

4 days ago


India Domnic Lewis Full time

Job Description

At Domnic Lewis, we are seeking a highly skilled Application Support Specialist to join our team.

The ideal candidate will have two-plus years of experience working with application support, business analysis, and infrastructure components and services. Experience with Kyriba, Treasury, Banking DT, Tax, OneSource Indirect Tax Determination Sabrix / Corptax / PTMS / Longview is preferred.

We are looking for someone with expertise in working with SaaS applications, cloud services (e.g., Azure), web service API's (SOAP, RESP) and data analytics tools such as Qlik or Power BI. The ability to communicate effectively to technical as well as business audience is essential.

This role requires exceptional collaboration, teamwork, negotiation, influence, and relationship-building skills at all levels with internal and external parties.

About the Role

  • To provide excellent support to our customers by resolving technical issues related to treasury and tax technology.
  • To collaborate with cross-functional teams to ensure seamless delivery of projects and services.
  • To stay up-to-date with industry trends and best practices in application support.

Key Responsibilities

  • Providing level 1 support for treasury and tax technology applications.
  • Collaborating with internal stakeholders to resolve technical issues.
  • Documenting and maintaining knowledge base articles and procedures.

Requirements

  • Two-plus years of experience working with application support, business analysis, and infrastructure components and services.
  • Experience with Kyriba, Treasury, Banking DT, Tax, OneSource Indirect Tax Determination Sabrix / Corptax / PTMS / Longview.
  • Expertise in working with SaaS applications, cloud services (e.g., Azure), web service API's (SOAP, RESP) and data analytics tools such as Qlik or Power BI.

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