
Senior Cloud Infrastructure Manager
2 days ago
We are seeking an experienced Cloud Infrastructure Engineer to oversee the management of mission-critical cloud environments. This role involves providing 24x7 managed support, leading a team, and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Build relationships with partners to identify opportunities for growth and improvement.
- Evaluate performance and provide feedback to the team and HR.
- Act as L3 in case of escalations and resolve issues with hands-on approach.
- Interact with customers via tickets, calls, emails, and regular sync-up calls.
Requirements:
Must Have Skills:- 10+ years of experience in cloud infrastructure engineering.
- In-depth knowledge of cloud, containers, virtualization, and supporting technologies.
- Hands-on expertise in Linux, MySQL, VMware/KVM, and on-prem cloud technology.
- Experience with monitoring systems (Prometheus/Nagios/Zabbix/SolarWinds/ManageEngine).
- Good working knowledge of Storage, Networking, Backup, Bash.
- Excellent communication skills with clear verbal and written articulation.
Education and Experience:
- Relevant bachelor's degree.
- 10+ years of experience in cloud infrastructure engineering.
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